How we use cookies

On this page, we provide you with information about what cookies are, what cookies we use, how long cookies are stored and for what purposes we use cookies. On this page you can also revoke or amend your consent to our use of cookies which you gave us when you first visited the website.

What are cookies?

A cookie is a small amount of data that often has a unique stamp. Cookies are stored on your computer, tablet or smartphone when you visit websites that use cookies. These cookies may then collect information about, for example, which pages you visit, which articles you read or what you purchase. There are also similar techniques that collect information about you as a visitor in a similar way.

There are two types of cookies, permanent and temporary (so-called session cookies). Permanent cookies are stored as a file on your computer for a longer period. Session cookies are temporarily placed on your computer when you visit a website, but disappear when you close the page, which means that they are not stored permanently on your computer. These cookies can be placed by us either directly (so-called first-party cookies) or by other companies (so-called third-party cookies).

More information about cookies can be found on ofcom.com

The type of cookies we use

SESSION COOKIES

For some features on skistar.com or our other websites to function, for example, to ensure that the right web pages are displayed to the right person, our website uses what are known as "session cookies". When you visit our websites, our web servers allocate your computer a unique ID number for that unique visit. These cookies do not have an expiry date and are instead stored temporarily in the user's computer memory until the browser is shut down. Thanks to these cookies you do not need to fill in all your information again every time you hit 'Back' during the booking dialogue, for instance. Session cookies are placed by both us (first-party cookies) and third parties (third-party cookies).

The session cookies we use can be found in the table below. Session cookies are all cookies that have a duration during the current session (see the heading "Stop" in the table above).

PERMANENT COOKIES

A persistent cookie has a specified duration, or lifetime, that determines how long it is stored on your computer or mobile device. These cookies are stored until their lifetime expires or until you delete them manually. Permanent cookies are set by both us (first-party cookies) and third parties (third-party cookies).

The permanent cookies we use can be found in the table below. Permanent cookies are all cookies that last longer than one session, e.g. 1 day, 1 month, 1 year, etc. (see under the heading "Expiration" in the table above).

Why we use cookies

On our websites, we use cookies to improve your experience, to gather information for our marketing and to develop the site. A detailed description of the purpose of each specific cookie we use can be found on our website in the table below (see under the heading "Purpose" in the table below).

The overarching purpose of why we use cookies on our website is:

1. To improve your user experience (cookies for settings). We use cookies when you are logged into our site so that you do not have to provide your username and password for each page visited, for instance, during the booking process. We also use cookies to remember what text you have entered into search and booking forms, etc., so that you will be able to navigate the website without having to provide this information every time you change page, and, for example, to determine what language this page should appear in for different users. We also use cookies to optimise the speed of our web pages.
2. To develop our website (cookies for statistics). We use cookies to compile anonymous, aggregated web statistics that enable us to understand how visitors use our site and help us to improve the structure and content of our website. Where a visitor is logged into our website or makes a booking, information about this is also stored in our cookies. 

   We improve our website by using Microsoft Clarity to see how you use the website. By accepting marketing and analytics cookies, you agree that we and Microsoft can collect and use this data. 

   Wir verbessern unsere Website, indem wir Microsoft Clarity verwenden, um zu sehen, wie Sie die Website nutzen. Durch das Akzeptieren von Marketing- und Analyse-Cookies erklären Sie sich damit einverstanden, dass wir und Microsoft diese Daten sammeln und verwenden können

3. To personalise offers and advertising (cookies for marketing)
   We use cookies to provide you with personalized offers and advertising on skistar.com, other websites and social media, based on your activity on the website whether you are logged in or not. Such cookies can, for example, be used to select targeted advertising or otherwise tailor the pages you see through advertising and customised content, so-called personalisation. Among other things, we may collect e-mail addresses and IP addresses, device information and browsing behaviour. We may use combined cookie data from both skistar.com and skistarshop.com to personalise offers and advertisements to you, to the extent that you have consented to marketing cookies on each site.We also use cookies in competition forms and customer surveys. That way, you as a visitor do not, for instance, have to see the same survey every time you visit the website.

Withdraw or change your consent

When you visit our websites for the first time, you will be encouraged to give your consent to our use of cookies. When you give this consent, you have the opportunity to choose for what purposes we may use cookies: for settings, statistics and/or marketing.

If you should withdraw your consent and want to withdraw your consent or if you want to adjust the purposes for which we may use cookies, you can do so by clicking on "replace your consent" or "Amend your consent".

Necessary cookies, i.e., cookies necessary for the basic functions of the website to function, cannot be deleted. If you do not want us to use necessary cookies, we ask you to change your settings in your browser in the manner described in Section 5.

Prevent cookies from being placed on your computer 

In addition to the possibility of revoking or adjust your consent as described above, you also have the possibility to prevent cookies being stored on your computer by changing the settings in your browser. You can then choose to block all cookies or only specific cookies. You can also delete permanent cookies stored on your device at any time. If you choose not to allow the use of cookies from skistar.com or any of our other websites, it may mean that certain services cannot be used or that not all aspects of the site will work properly.

The procedure for removing or disactivating cookies on your device depends on the browser you use. If you are using a PC, you can delete cookies by using the short command [CTRL] + [SHIFT] + [Delete]. If this procedure does not work or if you are using a Mac computer, please click on the link below that corresponds to the browser you are using:

How cookie process personal data 

It may occur that SkiStar collects and manages personal data through the use of cookies. Our Privacy Policy applies to such data processing.